LIBRARY SUPPORT STAFF (PART-TIME)

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LIBRARY SUPPORT STAFF (PART-TIME)

Salary

$20.04 - $20.99 Hourly

Location

City of Stockton, CA

Job Type

Part-Time (19 1/2 Hours per Week)

Job Number

0524-06811

Department

Community Services

Opening Date

05/05/2024

Closing Date

5/31/2024 5:00 PM Pacific

• Description

• Benefits

• Questions

DEFINITION

OPEN OPPORTUNITY: PART-TIME RECRUITMENT

HOURLY RATE: $20.04 - $20.99

FLSA STATUS: Non- Exempt

The Community Services Department is currently accepting applications for the position of Library Support Staff. This is a part-time position assigned to work at any of the Stockton-San Joaquin County Public Libraries. Library Support Staff will assist customers at the Information and Circulation desks, provide support for library programs serving all ages, and may help in the Literacy and Community Education section.

This position works part-time as a Library Support Staff on an "on-call" basis, working up to 19 1/2 hours per week (hours may vary week to week), without benefits.

Incumbents in this position are excluded from the Civil Service system and are unrepresented. (Unclassified/Unrepresented)

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.

Under general supervision, performs a variety of tasks related to the delivery of library services support to the public; assignment may be at any of the Library's sites located throughout San Joaquin County; performs related work as assigned.

CLASS CHARACTERISTICS

Initially under close supervision, incumbents learn and perform routine library support services, including the circulation and retrieval of library materials, assisting patrons with accessing and use of library resources, and answering basic reference questions. As increased knowledge and skill are achieved, assignments are carried out with greater independence within established guidelines.

PRINCIPAL DUTIES (Illustrative Only)

• Performs basic public desk functions at library service desks and mobile points of service.

• Checks library materials in and out utilizing computerized systems; empties book drops; shelves materials.

• Provides routine clerical and technical support to ensure the timely delivery of information and materials to library patrons.

• Provides basic reference and reader's advisory assistance to the public.

• Assists patrons with the location and use of library resources and equipment.

• Explains library circulation policies and procedures to patrons and maintains accurate patron account information.

• Calculates and collects fines and other charges for overdue, lost, or damaged books; records and balances daily receipts.

• Troubleshoots basic hardware and software issues, including print management, microform, and photocopy machines.

• Issues and updates library cards.

• Renews materials and places holds on requested items.

• Trains patrons in the use of library catalog and available online resources.

• May assist with and perform library branch opening and closing duties.

• May assist with preparation and delivery of library programs and instruction.

QUALIFICATIONS

Education Requirements:

Possession of 30 semester units/45 quarter units from an accredited college or university. Library experience is desirable.

Other Requirements:

• Must be willing to work evenings and weekends.

• Must possess the physical characteristics to perform the critical and important duties of the job, including walking, reaching above head, bending to floor level, standing continuously without a break for two-hour periods, and lifting and carrying up to 30 pounds.

Knowledge of:

• General municipal library services, organization, and functions;

• Basic public desk etiquette and customer services skills, as well as methods of providing information in a variety of situations with a diverse customer population;

• Basic business arithmetic;

• Basic office practices and procedure;

• Standard office equipment, including the use of computers and automation software; and

• Basic business English.

Skill in:

• Performing paraprofessional search and retrieval work using a variety of technologies;

• Making accurate arithmetic computations to determine library overdue fees, cash balances, and related tasks;

• Answering questions and determining when to refer complex queries to full-time staff;

• Following oral and written directions while using sound judgment within established guidelines;

• Establishing and maintaining effective working relationships within a team environment;

• Dealing tactfully and effectively with a variety of individuals, including patrons, library staff, and the general public;

• Operating standard office equipment, including a typewriter, photocopier, fax, word processor, and/or other computer equipment; and

• Keyboarding, word processing, or entering data at a speed and accuracy level necessary for successful job performance.

Physical/Mental Abilities:

• Mobility – Occasional sitting, walking, bending, squatting, climbing stairs, kneeling, crawling, and twisting;

• Lifting – Occasional lifting and carrying of 25 pounds or less;

• Vision – Ability to read fine and normal type size and detect color; ability to read and see visual display terminals; ability to read and produce printed material and information displayed on a visual display terminal;

• Hearing/Talking – Ability to detect specific noises, proper equipment operation; ability to understand what people are saying in normal conversation, over the telephone, and frequently over noise;

• Dexterity – Occasional typing, picking, pinching with either hand, simple and power grasping with either hand, pushing and pulling with either hand, reaching; fine manipulation with either hand; and repetitive use of hands;

• Special Requirements – Must be able to work occasional evening, nights, and weekends; and occasional driving;

• Emotional/Psychological – Must be able to concentrate, make decisions, work with the public, exercise sound judgment, handle stressful situations, and work alone;

• Environmental Conditions – Occasional to frequent exposure to noise, occasional to moderate risk of exposure to hazardous materials (e.g., dirt, dust, gas, smoke, fumes, and poor ventilation), indoor cold/heat; and

• Working Conditions – Must be able to work in an office environment, primarily quiet.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Application Process:

Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in a departmental interview.

ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL ONLINE CITY OF STOCKTON APPLICATION. (DO NOT STATE "REFER TO RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) INCOMPLETE APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY.

The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.

NOTE:

• After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing.

• Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received.

• NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.