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KeyBank NA Corporate Responsibility Analyst in Cleveland, Ohio

Location: 127 Public Square - Cleveland, Ohio 44114 Location: Hybrid - In Office 1 to 2 times a week; 127 Public Square, Cleveland, OH. About the Job: At KeyBank, Corporate Responsibility is an enterprise-wide function that collaborates with all lines of business to strengthen our brand and reputation by fulfilling our purpose of assisting our clients, colleagues, and communities to thrive. KeyBank's priorities are Financial Inclusion, Diversity, Equity and Inclusion, Climate Stewardship, Data Privacy, and Security. These priorities are both an opportunity and an obligation in our culture driven by values and purpose. The Community Relations and Corporate Initiatives team is responsible for creating and implementing a community engagement strategy throughout the enterprise and ensuring that teammates are engaged in volunteerism and financial empowerment programming. Community Relations and Corporate Initiatives seeks a talented and motivated Corporate Responsibility (CR) Analyst to join our dynamic team. The ideal candidate for this role will be accountable for examining CR (Corporate Responsibility) data to extract important insights, trends, and opportunities that will help in making business decisions, encouraging sustainable practices, and effectively narrating KeyBank's CR story. The CR Analyst will assist in the programmatic delivery of KeyBank's financial empowerment program. Additionally, the candidate will assist with creating speaking points and presentations for stakeholder engagement. Essential Job Functions: Analytical Functions Research and analyze corporate responsibility trends, best practices, and regulations to inform strategy development. Monitor and evaluate the impact of community engagement initiatives, collecting feedback and data for continuous improvement. Manage and report on key performance indicators related to CR goals and objectives. Collect, analyze, and report on community investments, community engagement, financial empowerment activities to support KeyBank's community impact and regulatory reporting. Support community engagement initiatives, including volunteer programs, local and national partnerships. Prepare reports, presentations, and communication materials to highlight KeyBank's corporate responsibility initiatives and outcomes. Collect CR impact stories in partnership with marketing and communications. Manage intake process for financial empowerment workshop requests, identify, and manage gaps in delivery across Key's footprint. Provide technical assistance for volunteer tracking and stakeholder engagement platforms. Help to design and develop civic engagement playbooks and orientation for new Key teammates. Community Engagement & Volunteer Programmatic Functions Assist with the planning, coordination, and execution of community events, including but not limited to financial empowerment workshops, volunteer activities, and corporate sponsorships. Assist with the scheduling and logistics of market-level community listening sessions, ensuring smooth execution, documentation of community needs, and timely follow-up. Collaborate with Corporate Responsibility Officers and retail leadership to develop regional Financial Empowerment Councils to engage with local communities. Work with National Community Engagement Strategist to implement tactics focused on establishing and maintaining relationships with clients, community partners, nonprofits, and local stakeholders. Stay informed about market level community needs, trends, and opportunities to make recommendations for engagement and line of business strategies. Work with the Senior Manager, Financial Education and Volunteer Programs to increase awareness of KeyBank's financial empowerment program with communities, schools and districts, small businesses, and approved nonprofit, civic and community-based organizations, while help

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