Supervisor, Special Events Requisition ID 2024-43509 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-OH-CLEVELAND Location Name 83396 - CL001 - 200 PUBLIC SQUARE Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 320 SUPERIOR AVE Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City CLEVELAND Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province OH Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 44114-1206 JobLocation_Header CLEVELAND OH United States Position Type (Portal Searching) Full-Time Category (Portal Searching) Parking Operations Overview SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter. Salary Range: $18.00 - $20.00 per hour Responsibilities Responsibilities include but are not limited to the following: Verify shift transactions against cashier's money on hand during bank drops. Respond to customer service issues and resolve on the spot. Maintain order in assigned lot. Maintain relationships with police department and security personnel. Supervise employees and serve as liaison between employees and upper management. Count vehicles on location throughout shift, as needed. Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts. Report any unknown, observed or suspected violation of company policy, safety hazards or any unusual occurrence to the managers. Troubleshoot minor issues with revenue control equipment. Completing daily inspections of the facility and other required documentation. Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary. Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area. Complete other duties as assigned. Qualifications Candidates must be at least 18 years old. Minimal high school diploma or equivalent. Cashier or parking experience preferred, but not required. Ability to read and comprehend simple instructions, short correspondence and memos in English. Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to effectively respond positively to customer problems or complaints. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events License Requirement - The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform