Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$110,600.00 - $182,400.00

Target Openings

1

What Is the Opportunity?

Under general supervision, this position is responsible for identifying, assessing and establishing mitigation strategies within a business and across the enterprise. Partnering and maintaining strong working relationship with key constituents (i.e.; IT risk management, security, business continuity, enterprise risk management, corporate audit, compliance, business continuity, and information systems security) while driving solutions to reduce risk. This position works with the IT Risk Management core team to develop and maintain metrics, track and monitor ITRM and Corporate Audit Risk issues, execute the ITRM methodology including IT Risk Management profiling and analysis. This job may lead others

What Will You Do?

• Risk Analysis and Risk Assessments:

• Identify and lead the appropriate subject matter experts to participate in the identification and analysis of risk scenarios.

• Direct the completion of risk analysis sessions and risk assessment activity within the Lines of Business (LOB).

• Risk Treatment:

• Support the accountable parties in determining the appropriate treatment of identified risks.

• Identify appropriate action plans for risk remediation.

• Communicate and set direction for the acceptance of risk that is aligned with Travelers risk appetite.

• Control Creation, Optimization and Monitoring:

• Inventory, assess significance, assign accountability, and develop appropriate monitoring for the LOB control environment.

• IT Process, Risk and Control (PRC) Framework:

• Partner with assigned LOB risk managers to ensure alignment and support the LOB in understanding and applying the IT Process, Risk and Control (PRC) framework.

• Align IT Risk Management (ITRM) activity with the IT PRC framework.

• Gain an understanding of how the LOB controls map to the IT PRC framework and gaps in risk and control coverage.

• Metrics & Reporting:

• Direct the LOB to identifying and obtaining the data required for consolidated metrics and reporting.

• Prepare LOB specific reporting dashboards and metrics that are external to the risk management tool.

• Technology Enablement:

• Train the LOB end users to understand the risk management tool and how to leverage its capabilities.

• Identify additional LOB ITRM processes or specific requirements that can be operationalized through the risk management tool.

• Use the risk management tool to support the ITRM activity completed by the LOB.

• IT Risk Management Training:

• Support the education and awareness of LOB personnel across ITRM principles, concepts and methodologies.

• Attend required ITRM training sessions.

• Governance, Policies and Procedures:

• Facilitate the communication, education and awareness of key IT Risk Management initiatives and coordinate feedback to be provided back to IT Risk Management.

• Responsible for compliance with audit planning and tracking, business continuity and records retention.

• Responsible for compliance with the LOB in understanding and applying policies, standards and procedures across the IT environment.

• Responsible for compliance with the LOB in understanding the ITRM taxonomy and ITRM processes.

• Involvement in the IT Risk Management council.

• Other:

• Will be called upon to provide innovative risk management solutions.

• Other duties as assigned.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Six years of experience in Risk Management or related fields such as Audit, IT Security, or Business Continuity preferred.

• Bachelors degree in Technology or a related field preferred.

• Experience leading technical teams preferred.

• Technical Knowledge - Advanced:

• Able to understand detailed issues around business continuity, security, and overall risk in IT.

• Able to have enough expertise to drive a solution and solve issues, addressing risk.

• Business Knowledge & Partnership - Advanced:

• Creates an atmosphere where business partner's issues are dealt with professionally, and in a timely manner.

• Suggests solutions that make sense and improve the performance of the assigned systems.

• Ensures customer's perspective is understood to optimize system(s) support of the business goals.

• Communicates openly and effectively in a manner consistent with the audience.

• Ensures that reports are precise, timely and accurate.

• Problem Solving & Decision Making - Advanced:

• Demonstrates sound analytical and diagnostic skills dealing with issues that are loosely defined and/or where information is available but must be further manipulated.

• Once decisions are made, is able to follow the management plan and direct activities to obtain intended results.

• Takes input from several sources, decides if all the information needed is available and moves to a decision.

• Openly and directly confronts conflict until resolved.

• Team Orientation - Advanced:

• Maintains effective partnerships across the organization and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.

• Balances team and individual responsibilities.

• Exhibits objectivity and openness to others' views.

• Gives and welcomes feedback.

• Puts success of team above own interest.

• Leadership - Intermediate:

• Supports a distinct business unit or several smaller functions.

• Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures.

• Results are reviewed with next level manager for clarification and direction before proceeding.

• Planning and Project Management - Advanced:

• Identifies those unit tasks that are most important and maintains a clear sense of priorities and the larger picture.

• Anticipates and effectively responds to changes in workload and resources.

• Is able to influence management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.

• Communications - Advanced:

• Strong communications skills are required to work across the organization, and several corporate functions.

• Financial Awareness - Intermediate:

• Has the ability to frame risk issues in a risk business case / terms, to help priorities projects and value.

• Human Resource Management - Basic:

• Demonstrates good interpersonal skills by displaying an understanding of the needs and perspective of others.

• Able to balance the workload of team members and supervise individuals of varying abilities.

• Able to identify the talents of others and match them to the tasks that will best suit the unit goals and/or provide growth for the individual.

• Able to assess and identify employee development and put together a training plan for the individual.

• Responsible for the accurate and timely completion of staff performance evaluations and development planning.

• Demonstrates a capacity to recognize, value and respect differences across a diverse workforce.

• Proficiency level definitions:

• Basic - Demonstrates basic knowledge and ability; can apply the competency in common/familiar situations that present limited difficulties.

• Intermediate - Demonstrates solid knowledge and ability; can apply the competency, with minima; or no guidance, in the full range of typical situations. Requires guidance handling novel or more complex situations.

• Advanced - Demonstrated advanced knowledge and ability, and can apply the competency in new or complex situations. May guide other professionals.

• B.S. in IT related discipline or similar degree preferable.

• General knowledge and Work experience in Risk Management or related fields such as Audit, IT Security, or Business Continuity, however other IT disciplines are eligible, for typically a minimum of 2 years combined with 3 years IT experience preferred.

• Certified in Risk and Information Systems Control (CRISC) designation preferred or attained within 2 years.

What is a Must Have?

• Three years of Technology experience required.

• One year of IT Risk Management experience required.

What Is in It for You?

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .