Job Information
Pilot Company Coordinator, Fleet Maintenance in Knoxville, Tennessee
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
Job Description
The purpose of this job is to coordinate maintenance and repair services, on a regional basis, for company trucks and trailers in conjunction with Drivers, vendors, servicing dealerships, and team members to ensure timely and cost effective resolutions.
In this role you will:
Initiate repair of scheduled and unscheduled maintenance and emergency breakdowns in response to Lead Drivers and Logistics team requests
Determine the level of equipment repair needed and address Driver safety concerns; select vendor or servicing dealership to arrange repair solution(s)
Negotiate repair costs and approve repair expenses up to an authorized limit; secure rental vehicles when required
Align repair costs with potential warranty coverages; communicate additional warranty needs to Fleet Maintenance Warranty Coordinator
Follow up on completed maintenance and repairs to ensure all service issues are resolved, vendor invoices are received, and repair/inspection documentation is obtained and filed
Adhere to established team metrics for cost per mile, and compliance safety and accountability scores
Respond to Driver requests for purchases on company fuel cards; override point of service card denials and approve requests when appropriate
Qualifications
High school diploma or equivalent certificate required
Experience in transportation logistics, or technical knowledge/training in heavy duty mechanics required
Experience with warranty claim filing and working with original equipment manufacturers preferred
Prior experience as a company PM Fleet Maintenance Coordinator preferred
Basic Microsoft Office skills required; intermediate to advanced preferred
Working knowledge of petroleum transportation and equipment preferred
Aptitude for mechanical systems
Strong verbal, written and listening communication skills
Ability to work in a fast-paced, dynamic environment with a sense of urgency and focus
Effective problem solving and situation analysis skills
Ability to establish relationships with all team members and provide excellent customer service
Strong organization and attention to detail
Ability to balance multiple tasks simultaneously
General office work requiring sitting or standing for long periods of time
Additional Information
Nation-wide Medical Plan/Dental/Vision
401(k) Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Weekly Pay
33566
Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Pilot Company
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