EDI Solution Coordinator - 2407017472W

Description

Kenvue is currently recruiting for:

EDI Solution Coordinator

This position reports into Deliver EMEA Digital and Analytics and is based Prague [Czech Republic].

Who We Are

At Kenvue (https://kenvue.sharepoint.com/teams/PXEB-EB-assets/Shared Documents/2. Final Assets from Corporate Brand Design/kenvue.com/careers) , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here (https://www.youtube.com/watch?v=XhsbOsBiX_M) .

What You Will Do

The EDI Solution Coordinator is in charge of all topics related to EDI, from new customer onboarding to operation monitoring and any projects related in the EMEA region.

Key Responsibilities

Project management

• Work with all departments and customers to organise and plan the onboarding of new EMEA customers

• Manage the change in planning as customers/business requests evolve, manage delays while keeping in track with the legal requirement priorities

• Work with external EDI providers to ensure the technical set up of new projects

• Work on ad hoc projects

Process improvements

• Build and regularly review procedures to improve efficiency and facilitate collaboration with internal and external customers

• Maintain written procedures up to date

Internal relationship management and communication

• Keep all departments (Customer Services, I2C, Commercial, deliver operation) informed of the evolution of projects

• Work closely with ‘IT’ within respective responsibilities

• Keep EDI ‘members/team’ informed of ongoing projects

• Maintain a basic level of knowledge of EDI within the operational teams (CS/I2C/Deliver operations)

External relationship and service management

• Maintain and review, when necessary, contracts in place with all EDI providers

• Align projects with EDI provider and manage the resources (MDU/EDU)

• Ensure service performance meets or exceeds established goals and SLA

Production monitoring

• Monitor inbound and outbound EDI transactions to proactively identify failures

• Notify internal and external departments of issues

• Review and update status on disruptions, transactions impacted

• Review and suggest monitoring tools as needed, built reporting with internal and external departments

• Provide Root Cause Analyst (RCA) and follow up both internal and external

• Keep updated reports on incidents, transaction failures with full follow up resolution and possible process improvement suggestion and implementation

Qualifications

What We Are Looking For

Required Qualifications

• EDI development

• SAP

Good knowledge of operations (Customer Services/Supply)

• Strong leadership skills, facilitating raised issues to resolution.

• Experience in leading regional projects

• Must have good planning, organizational, and decision-making skills.

• Consistent track record to lead and influence others at all levels within the organization.

• Good facilitation skills and ability to work across organizations and unite diverse individuals with disparate goals and enable productive discussion and outcomes.

Desired Qualifications

• Fluent English, any other European languages is a plus

What’s In It For You

• Competitive Benefit Package

• Learning & Development Opportunities

• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location Europe/Middle East/Africa-Czechia-Prague-Prague

Job Function IT Project Management

Req ID: 2407017472W