Job Description Summary

The Clinical Application Specialist (CAS) will deliver technical and clinical expertise within the Ultrasound portfolio by providing excellent education and training support to clinical end-users. The CAS is a clinical expert supporting the pre-sale product demonstrations (or clinical trial support), as well as post-sale installation, training and/or customer service activities to support sales objectives for their geography. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Provide technical and clinical leadership to customers by demonstrating the full range of Ultrasound product features including potential uses, product capabilities and benefits to customers as needed.

• Develop and deliver product training on equipment use to customers in Point-of-Care Ultrasound, including MSK, Fertility, Vascular, Cardiac, and Interventional Ultrasound.

• Monitor customer installations of ultrasound products within assigned territory/region to improve customer satisfaction and maintain customer relationships.

• Support trade shows and professional conferences by performing product demonstration and customer training.

• Use market and product knowledge to assist sales team in developing sales, marketing, and customer service strategies.

• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer.

• Provide regular feedback on customer satisfaction and needs.

Required Qualifications

• Registered Diagnostic Medical Sonographer.

• 5+ years of imaging experience in a diagnostic clinical setting, preferably a hospital environment.

• Experience in Point-of-Care, or Interventional, or Musculoskeletal Ultrasound Imaging.

• Willingness to travel extensively, both within and outside your specified geographic region with overnight stays depending on geography, and business need.

• Ability to work flexible schedules as required by customer and business needs, including weekends.

• Working knowledge of electronic file management and Microsoft Outlook.

• Ability to teach and train in an effective and organized manner.

• Excellent presentation and public speaking skills.

• Strong analytical thinking, for product troubleshooting.

• Ability to work unsupervised and as part of a team.

• Exceptional interpersonal and communication skills.

• Valid Driver's License and Passport.

Desired Characteristics

• Clinical experience in teaching hospital/university/research settings.

• Experience with interventional and/or ultrasound-guided needle procedures.

• Registration as a Cardiac Sonographer

• Experience in adult training, including presentation experience.

• Ability to build rapport, establish credibility and create a non-threatening environment for learning.

• Bilingual in English/French.

This position is for Western Canada, ideally located in British Columbia or Alberta. Candidates must be located proximally to a metropolitan, international airport.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No