Job Description Summary

Responsible for supporting and maintaining critical applications and related data processing platforms and services.

Owns and is accountable for application and platform SLA's against operational commitments

Owns application security & compliance ensuring application & data integrity

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

In this role, you will:

• Ensure compliance with all application policies including HPA, security and code reviews across all applications and platforms within scope

• Application monitoring and outage reporting leveraging a consistent tool and approach across multiple applications

• Leads complex, multi-disciplinary teams in resolution of high profile outages/application incidents leveraging contingent worker support team and internal supporting organizations

• Manage a vendor support team of technical and functional experts, interacting directly with other cross-functional support teams for timely resolution of production application issues

• Proactively identifies and removes obstacles or barriers on behalf of the team

• Creates a culture of customer focus and high performance to drive innovation through continuous customer engagement

• Ensure conformance to Operations support standards / practices

• Responsible for internal IT processes like Change Control, patch application testing, coordination and communication for outages

• Build strong team relationships with multiple stakeholders including business, support teams, vendors, and end users.

• Partner with stakeholders to prioritize and lead mandatory compliance, productivity and business initiatives

Education Qualification:

• Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with 6 years of experience

Desired Characteristics Technical Expertise:

• Experience with the product

• Understand concepts of setting and driving technical direction

• Familiar with elements of gathering functional requirements

• Understand technical standards & concepts to apply to project work

• Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities

• Cloud infrastructure management (Azure preferred)

• Creating technical documentation

• Networking

• High availability

• Scalability

• Disaster recovery methods

• Firewalls, routing, etc.

• Application Troubleshooting (Java preferred)

• Reading application logs

• Configuration

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-Remote

#LI-SP1

For U.S. based positions only, the pay range for this position is $103,040.00-$154,560.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No