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Job Title:

Surgery Scheduler (Casual)

Cost Center:

451561311 RLHos-Surgical Svcs

Scheduled Weekly Hours:

4

Employee Type:

Casual

Work Shift:

Casual; variable shifts (United States of America)

Job Description:

JOB SUMMARY

The Surgery Scheduler works with department surgeons and their staff to coordinate

surgery scheduling. This individual provides information about cases to clinical staff so they can be properly prepared prior to surgery. The Surgery Scheduler utilizes skills to ensure hospital inpatient, outpatient, and ambulatory surgeries are scheduled and coordinated accordingly.

ESSENTIAL JOB FUNCTIONS

1. Schedules patients’ for hospital inpatient, outpatient and ambulatory surgeries to ensure patients are scheduled in an appropriate manner.

2. Interviews patients either in person or by phone to ensure information is accurate prior to surgery.

3. Completes patient instruction forms and appropriate surgical area forms to ensure patient is provided with follow-up appointments, orders and prescriptions.

4. Schedules patient’s pre-operative examination and lab work to ensure completion prior to surgery.

5. Collaborates with the hospital and Ambulatory Surgery Center (ASC) surgery schedulers to enact efficient utilization of block times.

6. Requests insurance information from patient to allow for proper billing procedures or collaboration with Patient Assistance Center for assistance of non-insured patients.

7. Contacts patients in cases of non-insurance coverage to inform patients of the non-insurance coverage.

8. Maintains the physicians’ surgery schedule to ensure physicians are informed of surgery times.

9. Notifies Surgery scheduling clerk to provide priority surgery time.

10. Communicates with patients and families regarding pre-operative and post-operative patient education and ensuring that information is received and understood by the patient in a timely manner.

11. Notifies effected staff, services and departments if a case is rescheduled, canceled or added to ensure appropriate persons are contacted.

12. Coordinates with Anesthesia and ASC Nursing to assure that the essential resources are available for the surgical procedure.

13. Coordinates with Physician Assistant (PA) to accurately schedule surgery assist needs with Dept.

14. Regular attendance is required in order to carry out the essential functions of the position.

15. Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions.

ADDITIONAL DUTIES

1. Other duties as assigned.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: High School diploma or equivalent.

Preferred/Optional: Graduate of a Medical Assistant, Health Unit Coordinator or similar

Program. Successful completion of Medical terminology course.

EXPERIENCE

Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.

Preferred/Optional: Two years medical appointing experience. Knowledge of surgical procedures and insurance and billing processes.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000_Equity-and-Inclusion-Statement%20%282%29.pdf) .

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program .

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We’re hiring! Use “remote” or “hybrid” as a keyword in the search to see our remote-eligible openings!

When given the tools needed to excel, great things happen: connection with colleagues, recognition in the community, better care for our patients. All this is available with affordable living rich in leisure. Welcome to Marshfield Clinic Health System . Where career meets community.

Positions listed as 30 hours per week or greater are offered the level 1 benefit package.

Positions listed as 20 – 29 hours per week are offered the level 2 benefit package.

Positions listed as less than 19 hours per week are non-benefited.

Benefits for temporary positions vary. Details will be discussed in the interview process.

At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve.

We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000_Equity-and-Inclusion-Statement%20%282%29.pdf)