About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Sales Engineering - Ninja/ COE Lab Manager Location: Atlanta / Georgia

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

The position is for a Sales Engineer Ninja combined with Center of Excellence (COE) lab manager role, with location in Atlanta, Georgia.

Sales Engineer Ninja

The role is aimed at experienced pre-sales sales engineers with deep domain knowledge in Retail and deep technical skills who have the agility and the creativity to design and implement a comprehensive technical solution, while solving technology issues, removing internal roadblocks, and putting in place the technology approach needed to ensure customer adoption of the proposed solution.

The Ninja role is part of a global sales engineering team focused on NCR Voyix’s next-generation platform strategy, defining and documenting global best practices, capabilities and standards, and leveraging them across customer-facing teams. The primary mission of this position are driving increased platform lane adoption, returning revenue growth and increase in customer satisfaction.

Center of Excellence (COE) Lab Manager

The NCR Voyix Center of Excellence is located in the Global Headquarters (GHQ) in Atlanta and serves as the premier customer experience center for the company. As such the COE lab manager has the role of ensuring availability of the NCR Voyix software solutions deployed in the COE, including installation, configuration, upgrades, and resolution of any issues which might occur in the lab in collaboration with the Engineering teams, as well as designing innovative, groundbreaking use cases which can represent compelling experiences for strategic customer engagements. The COE lab manager will interact with the relevant Engineering and Services teams for the different solution areas across point of sale, self checkout, payments, platform and applications represented in the COE.

The role requires proven experience in pre-sales/customer-facing roles with 3+ years in the retail industry and exceptional customer-focus and bias for action.

Key Areas of Responsibility include:

• Demonstrate deep domain knowledge on a technical level

• Ability to install, deploy and configure one or more NCR Voyix solutions including point of sale

• Jointly define and create use cases for customer journeys including application development and integration of different applications as needed

• Ability set up and configure customer proof-of-concept environments

• Lead customer presentations, solution demos and detailed workshops of the relevant NCR Voyix solution set to customer stakeholders

• Contribute to the Sales team enablement including creation of documentation and training material as writings and recordings

• Establish a meaningful partnership with Product management and Engineering on advancing NCR Voyix products

BASIC QUALIFICATIONS

• Bachelor’s degree in relevant fields including Computer Science

• 5+ years of experience in pre-sales/customer-facing/technical roles

• 3+ years of experience in Retail industry

• Deep technical understanding of Software Solutions including experience in software development

• Previous customer-facing experience selling software including skilled software demos

• Excellent oral, written communication and presentation skills

PREFERRED QUALIFICATIONS

• Google Associate Cloud Engineer certification or equivalent other Cloud provider certification(s)

• Self-motivated & self-driven motivated passion for the industry and products

• “Make it happen” team player

• Results-orientated with a positive outlook

• Clear focus on high quality and business profit

• Reliable, tolerant and determined

• Adaptable to change in a fast moving environment

• Travel up to 10% based on COE lab management role

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.